Le futur de la relation client passe par plus d'automatisation et de personnalisation sur tous les canaux.La solution Odigo de Prosodie-Capgemini est nativem

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Financing Status. Private Equity-Backed. Odigo is a Capgemini brand, which means we benefit from the scale and expertise of one of the world's foremost providers of consulting, technology services Prosodie is acquired by Capgemini and becomes Prosodie-Capgemini. 2014.

Capgemini Odigo est édité et mis à jour par Capgemini. Consultez toute l’actualité des éditeurs de logiciels en France et dans le monde sur Societe.Tech , le site de référence sur les startup ( levées de fonds , interviews d’entrepreneurs , annuaire startup …) et les nouvelles technologies (tests de logiciels SaaS , services Cloud …). Odigo, a Capgemini brand formerly known as Prosodie-Capgemini, helps large organisations connect with individuals through world-class, cloud-based contact centre solutions. Odigo helps big organisations connect with individuals. 2019 | Capgemini Apax Partners signe un accord avec Capgemini en vue de l’acquisition d’Odigo Paris (France), 22 septembre 2020 – Apax Partners est entré en négociation exclusive avec Capgemini en vue d’acuéi Odigo, leader des solutions de Contact Center as a service (CCaaS) destinées principalement aux grandes entreprises. About Odigo.

Its cutting-edge, proprietary technologies enable a seamless, efficient, omnichannel experience for its customers and a satisfying, engaging experience for service agents.

EDF Energy is to use a Contact-Center-as-a-Service (CCaaS) offering from Odigo, Capgemini’s cloud contact centre solutions brand. The project is part of a customer experience transformation initiative being undertaken by EDF Energy to optimise the service it delivers to its 3 million customers. Odigo will replace the existing on-premise contact centre platform with a cloud-native solution, […]

Capgemini operating profit is therefore up +5% at €1,502 million, or 9.5% of revenues. Odigo, a Capgemini brand formerly known as Prosodie-Capgemini, helps large organizations connect with individuals through world-class, cloud-based contact center solutions. Its cutting-edge, proprietary technologies enable a seamless, efficient, omnichannel experience for its customers and a satisfying, engaging experience for service agents.

Odigo, a Capgemini brand formerly known as Prosodie-Capgemini, helps large organisations connect with individuals through world-class, cloud-based contact

Its cutting-edge, proprietary technologies enable a seamless, efficient, omnichannel experience for its customers and a satisfying, engaging experience for service agents. Odigo is an omni-channel cloud platform SaaS business founded in 1986 that focuses on the enterprise market. It claims to have around 650 employees, and support more than 400,000 users and 200 customers in nearly 100 countries. Capgemini chief portfolio officer, Franck Odigo, a Capgemini brand formerly known as Prosodie-Capgemini, helps large organizations connect with individuals through world-class, cloud-based contact center solutions. Its cutting-edge, proprietary technologies enable a seamless, efficient, omnichannel experience for its customers and a satisfying, engaging experience for service agents. Odigo is a global customer experience solution focused on collecting, welcoming, qualifying, and self-service but the solution is just the start of the story. With Odigo, you have a partner committed to working with you to achieve your goals, offering cutting-edge customer experience innovations that will help your business grow.

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Each quarter our research team identifies companies that have purchases Capgemini Odigo for Customer Projects. Filters Dashboards Apps Create Dashboards Apps Create Odigo, a Capgemini brand formerly known as Prosodie-Capgemini, helps large organisations connect with individuals through world-class, cloud-based contact centre solutions. Its cutting-edge, proprietary technologies enable a seamless, efficient, omnichannel experience for its customers and a satisfying, engaging experience for service agents.

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Odigo are a new client, exhibiting at this show for the first time. They wanted to make a May 4, 2020 Odigo, a Capgemini brand formerly known as Prosodie-Capgemini, +44-330- 588-8000 Odigo UK 40 Holborn Viaduct London EC1N 2PB. 24 juil. 2019 La Caisse nationale d'assurance maladie des travailleurs salariés (CNAMTS) vient de renouveler son partenariat avec Odigo 24 sept.

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Odigo, a Capgemini brand formerly known as Prosodie-Capgemini, helps large organizations connect with individuals through world-class, cloud-based contact center solutions. Founded in 1986, Odigo is an omnichannel cloud platform that supports companies in the management of their customer interactions.

Prosodie positioned for the first time as a Leader in Gartner Magic Quadrant for Odigo is the fully-integrated contact center solution that helps you to welcome Capgemini- Named a Leader in the Magic Quadrant for Contact Center as a The latest Digital Transformation Customer Service Opportunities i have been actively working on involve Odigo CTI from Prosodie-Capgemini and Salesforce 22 sept. 2020 PARIS (Agefi-Dow Jones)--Le fonds Apax Partners est entré en négociations exclusives avec Capgemini en vue d'acquérir Odigo, a annoncé A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients' https://www.capgemini.com/us-en/service/business-services/enrich-your- Odigo ™ – the full-stack cloud-based contact center solution. Odigo™ is a modular Odigo, a Capgemini brand formerly known as Prosodie-Capgemini, helps large organisations connect with individuals through world-class, cloud-based contact Not everyone who calls wants to talk to an agent.